Thank you for contacting our technical support department!
Technical support is provided by email.
When you ask for technical support, please try to describe the situation
in details. "It does not work"
is not something we can work with. To assist you in solving your problem
we need to get the following information from you:
information about our product that you are talking about. Please specify
the name of the product, it's version, edition
information about your environment. Please include the name and version
of the operating system, internet firewall/antivirus software or other
tools (that our product is used with)
steps to reproduce the problem. This can include small test project, screenshots
(please don't send unpacked BMP and DOC files with images) test data files
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